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Digital marketplaces are a hot topic as communications service providers (CSPs) seek new revenue opportunities, especially in B2B markets
Operators’ common goal is to offer increasing value to businesses beyond connectivity, phones and network devices. As they have expanded offerings into areas like security software, productivity tools and unified communications services, some are focusing on verticals, creating solutions often via partnership that address needs specific to sectors such as healthcare, education and automotive.
Download your complimentary ebook, in partnership with TM Forum, in which we cover:
- What is a digital marketplace?
- Examples of emerging marketplaces
- Building a marketplace to last
- How to integrate a marketplace into your customer experience