In-Depth Guides

Communication breakdown - 5 issues currently impacting telcos

Before you can tackle the challenges ahead, you need to understand what they are. We look at 5 distinct obstacles that are vexing CSPs today.

From Complexity to Simplicity

A guide to the foundational principles of streamlining your commercial order management system

Money on the Table

Download this free report to find out out if your infrastructure is letting value leak from your sales process - and how you can fix it.

The numbers game: how to take your reporting to the next level

How smart reporting drives intelligent business decisions

ITRG: CloudSense Buyer Experience Report

This report by the Info-Tech Research Group collects data from real end-users to create a picture of how CloudSense is regarded by our customers.

6 questions telco leaders must be able to answer

Success in a recession means asking yourself tough questions

TM Forum - Towards Automation: Improving the B2B Customer Experience

Communications service providers and their peers in the cloud and ICT spaces are gearing up for a showdown in business-to-business (B2B) markets.

Spotlight on B2B marketplaces

Many CSPs are seeing the momentum that marketplaces have in the industry, and are eager to get involved themselves.

How to build a successful digital marketplace

Digital marketplaces are a hot topic as communications service providers (CSPs) seek new revenue opportunities, especially in B2B markets.

How to overcome the pitfalls and challenges of digital transformation

With over a decade in experience delivering successful CPQ implementations, CloudSense has developed techniques to maximize benefits and minimize risks.

How publishers can reverse declining revenues

The chaos of the past few years has left publishers struggling for ad dollars, forcing them to drive productivity with alternative value-enhancing activities.

Modern CPQ: The key to accelerating digital transformation

How Managed Service Providers can capitalize on the new normal

The pandemic-driven changes to how we do work are here to stay.

Programmatic advertising in a world without third party cookies

In order to remain competitive in this brave new world, media ad publishers need to evolve their strategies and be ready to implement new approaches and develop new capabilities.

Configure Price Quote (CPQ): The definitive guide

Everything you need to know about CPQ.

The principles of a successful digital reinvention

Catering for the new digital landscape is essential to your future success, but an astonishing 86% of digital transformations fail.

The definitive guide for modern communications service providers

How CSPs can grow customer lifetime value, innovate commercially and increase efficiency through extraordinary digital experiences.

7 things you wanted to know about CPQ

CPQ is a proven way for companies to accelerate the vital quoting and sales process.

The Modern Media Executive's Playbook

How to drive operational efficiency, innovate commercially and inspire customer loyalty in modern Media.