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Modern pain points: IT

As we face an unstable economic climate and recession, businesses worldwide need to act quickly to weather the storm. In particular, enterprises need to prevent their key players from being held back by standard challenges that will only be exacerbated by these financial pressures. 

We’re continuing to take a look, department by department, at those pain points and challenges, and see how the CloudSense solution can help. This week, it’s IT.

IT Directors’ pain points

  • Conflicting solutions that suit their business requirements
  • Alignment from stakeholders and architecture 
  • Upgrades and planning activities
  • Time taken to implement changes
  • Ensuring multiple platforms, solutions and technology can work together
  • Migration of data
  • Management of multiple stacks 

Post-pandemic trends, such as increased remote working and the “great resignation” have taken a toll on IT workers, with 58% reporting increased workloads, and 29% reporting unsustainable stress levels. This is bad news for IT directors as they enter a recession.

Traditionally, IT directors are responsible for delivering fast and reliable systems that the entire company is reliant on. But they also face challenges to be nimble but compliant with governance practices.

IT quietly forms the foundation of any business, and being able to react rapidly to changing business requirements provides a competitive advantage.

But IT activities are inevitably complicated, and implementing changes and maintaining current processes and systems is often more time-consuming than predicted. As a consequence, it can take longer for projects to be completed, leading to inaccurate estimates, disruptions and disappointment. Having a flexible, adaptive software in place that can offer real-time updates for these changes further lessens disruption. 

Data migration is a key responsibility for IT Directors. As much as data migration is a time-consuming and difficult process, properly harnessing data insights to deliver a superior customer experience is paramount. According to Gartner, flawed strategies and executions cause 50% of data migration projects to harm the overall business. 

According to Gartner, two thirds of business leaders think their organizations have to expedite their digital transformation or face loss of market share to competitors. With digital transformation being a major goal for many organizations, the common approach is to onboard as many tools and software to reach that goal in mind. The average company uses 137 apps company-wide

This creates a system of chaos with tools that often don’t work well with each other. IT is forced to bounce between them, slowing their processes down. It’s currently estimated that 75% of IT budgets is spent on simply maintaining existing technical operations. Not only does the large tech stack cause time delays, it also increases the chance in network failure. According to Gartner, one hour of network downtime costs the average company $32,000. Having a tech stack whose components not only don’t work well with each other, but are also not aligned with an organization’s larger architecture can be catastrophic.


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