Customer Case Study - VodafoneZiggo

The background 

VodafoneZiggo is a Dutch company that provides fixed, mobile and integrated communication and entertainment services to consumers and businesses.

The driving force behind Dutch digitization, VodafoneZiggo’s aim is to deliver fun and progress with every connection. To ensure it delivers on this ambition, VodafoneZiggo undertook a digital reinvention program to replace its CPQ provider and transform its end-to-end B2B sales processes.

VodafoneZiggo selected CloudSense’s proven platform to provide the functionality it needed to make seamless sales on Salesforce through CPQ, Product Catalog, Contract Management and the mobile app, CloudSense Anywhere.

We talked to Danielle de Haes, VodafoneZiggo’s Enterprise CRM Manager, about the drivers for the project, the selection process and how CloudSense has helped VodafoneZiggo revolutionize its sales for both internal and external partners.