Articles

3 vital questions telco operations leaders need to ask in 2023

With recession and inflation being key themes of 2023, the average business needs to ensure that revenue is grown, costs streamlined, and inefficiencies reduced. 

3 vital questions telco sales leaders need to ask in 2023

With recession and inflation being key themes of 2023, the average business needs to ensure that revenue is grown, costs streamlined, and inefficiencies reduced. 

Building a successful marketplace strategy in the XaaS economy

What is CPQ and why is it important in 2023?

With fast-evolving technology, ever-rising consumer expectations, products launching competition as intense as ever, businesses need an agile solution to make it through the economic...

Modern pain points: IT

As we face an unstable economic climate and recession, businesses worldwide need to act quickly to weather the storm. In particular, enterprises need to prevent their key players from...

Modern pain points: Chief Product Officer

As we face down an unstable economic climate and recession, businesses worldwide need to act quickly to weather the storm. In particular, enterprises need to prevent their key players from...

Modern pain points: Operations and Transformation

As we face down an unstable economic climate and recession, businesses worldwide need to act quickly to weather the storm. In particular, enterprises need to prevent their key players from...

Modern pain points: Sales Directors

As we face an unstable economic climate and recession, businesses worldwide need to act quickly to weather the storm. In particular, enterprises need to prevent their key players from...

Overcoming barriers to a digital-first B2B customer experience

This is an excerpt from a recently published ebook in collaboration with TM Forum “Towards Automation: Improving the B2B Customer Experience”. You can download the full ebook here.

4 top challenges faced by CSPs when considering launching a B2B marketplace

The telco industry is having another growth spurt, with the “Everything-as-a-Service” business model representing an estimated $400-700 billion opportunity. With FOMO like that it’s no...

The importance of effectively managing campaigns for SMB publishers

Thanks to a combination of rapid digitization and the odd pandemic here and there, the competition for online ad dollars has increased dramatically in recent years. But despite the...

Get ready for Digital Transformation World 2022’s Catalyst Program

Modern problems require modern solutions, and nowhere is this more true than in the telecommunications industry, where the waves of new technologies, innovations and trends exert pressure...

Marketplaces: now that you’re up and running, how do you stay on top?

From 20-22 September, the leading players in telecommunications will descend on Copenhagen for Digital Transformation World 2022, hosted by TM Forum, to meet, exchange ideas and do...

How MSPs can capitalize on the surge in demand

In June 2022, ConnectBase founder and CEO Ben Edmond joined CloudSense’s Vice President of Industry Solutions, Vish Kumar and Vice President of Sales, Craig Stansberry, for a virtual...

Marketplaces: the building blocks to success

From 20-22 September, the leading players in telecommunications will descend on Copenhagen for Digital Transformation World 2022, hosted by TM Forum, to meet, exchange ideas and do...

Why an efficient access quoting process is so important

In this era of self-serve, convenience and automation, companies are feeling the pressure to provide instant results to their consumers. Demands for connectivity, and other complex...

Spotlight on modern tech: AI and Machine Learning

All the way back in 2017, Accenture was already trumpeting Artificial Intelligence’s potential to increase corporate profitability by 38% by 2035; but it is safe to say that AI is changing...

How CSPs can build a marketplace to last

Marketplaces are generating a lot of buzz these days, promising revenue growth for communications service providers while allowing them to grow and thrive in the modern digital landscape....

9 signs you need CPQ

Organizations and their sales personnel are often held back by legacy architecture with disconnected data and systems that force them to undertake tedious, repetitive, mundane manual tasks...