How CSPs can build a marketplace to last
Marketplaces are generating a lot of buzz these days, promising revenue growth for communications service providers while allowing them to grow and thrive in the modern digital landscape....
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Communications as a Service
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How to overcome the pitfalls and challenges of digital transformation
With over a decade in experience delivering successful CPQ implementations, CloudSense has developed techniques to maximize benefits and minimize risks
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What makes CloudSense different from other CPQ solutions for communications services providers?
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CSPs rely on CloudSense to deliver sales transformation
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What is a marketplace, and how can CSPs capitalize on them?
As telcos search for ways to broaden their value to customers, marketplaces have been expanding at a rapid pace, with a 130% YoY growth in collective sales on B2B marketplaces in 2021.
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5 statistics about MSPs, 5G, Comms as a Service and Marketplaces that you need to know
One third of the way in and 2022 is already fast and furious, with a lot to take in. Businesses and consumers have had to rapidly adapt to changes in the environment, from cloud...
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Managed Service Providers rely on CloudSense to deliver sales transformation
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How Managed Service Providers can capitalize on the new normal
The pandemic-driven changes to how we do work are here to stay
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Communications overview
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The definitive guide for modern communications service providers
How CSPs can grow customer lifetime value, innovate commercially and increase efficiency through extraordinary digital experiences
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Unlocking customer centricity through architecture transformation in Communications
Transforming cloud to ground BSS/OSS architecture
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CloudSense empowers CPaaS, UCaaS and XCaaS suppliers
As providers of the most powerful CPQ platform for Communications organizations, CloudSense recognizes that we are in an era of ever more sophisticated and wide-ranging communication channels
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Reaching a Telco Utopia
How CSPs can reduce their cost to acquire and retain customers, while also boosting their Net Promoter Score
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Managing scale in a 5G world
On January 27, CloudSense’s Global telecommunications lead, Vish Kumar, and Industry Principal Consultant at Infosys, Shri Krishan joined one another to investigate and discuss the...
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How automated messaging can help your business
In the digital-first world that we live in, customers expect businesses to go the extra mile to accommodate their wants and needs. One important way of doing that is keeping them...
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Why this is a pivotal moment for Communications as a Service providers
An important, although perhaps predictable, phenomenon of the past two years has been that the changes in business and consumer behavior that emerged in the wake of the pandemic seem to...
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The telco industry’s lessons from 2021 and resolutions for 2022
Well, 2021 was quite a year. Although optimistically predicted to be a return to normal back in January, if anything it was even stranger than 2020.
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Challenges to telco in the post-Covid world
The sudden shift in everyone’s lives that Covid brought about cemented the vital importance of the telecommunications industry in keeping societies, governments and businesses connected...
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Challenges and opportunities on the horizon for B2B telco providers
The B2B telecommunications world is currently experiencing a set of interesting upheavals.
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Hybrid working: a major opportunity for CSPs
If you cast your mind back to pre-2020 times, “hybrid”, “agile” or “flexible” working was already becoming a major selling point for companies to employees.
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How Telcos can improve B2B buying journeys
Telcos all over the world are chasing new ways to add value to their offerings.
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Why CSPs need to tap into the 5G opportunity
5G technology promises a whole new level of hyperconnectivity and innovation across the board.
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