In this era of self-serve, convenience and automation, companies are feeling the pressure to provide instant results to their consumers. Demands for connectivity, and other complex...
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Marketplaces are generating a lot of buzz these days, promising revenue growth for communications service providers while allowing them to grow and thrive in the modern digital landscape....
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With over a decade in experience delivering successful CPQ implementations, CloudSense has developed techniques to maximize benefits and minimize risks.
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CSPs rely on CloudSense to deliver sales transformation
Learn MoreIn order to remain competitive in this fast evolving digital landscape, CSPs need to be able to implement new strategies and capabilities
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As telcos search for ways to broaden their value to customers, marketplaces have been expanding at a rapid pace, with a 130% YoY growth in collective sales on B2B marketplaces in 2021.
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Managed Service Providers rely on CloudSense to deliver sales transformation
Learn MoreOne third of the way in and 2022 is already fast and furious, with a lot to take in. Businesses and consumers have had to rapidly adapt to changes in the environment, from cloud...
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The pandemic-driven changes to how we do work are here to stay.
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Next-generation BSS: CloudSense for Communications
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How CSPs can grow customer lifetime value, innovate commercially and increase efficiency through extraordinary digital experiences.
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Transforming cloud to ground BSS/OSS architecture.
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As providers of the most powerful CPQ platform for Communications organizations, CloudSense recognizes that we are in an era of ever more sophisticated and wide-ranging communication channels.
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How CSPs can reduce their cost to acquire and retain customers, while also boosting their Net Promoter Score.
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On January 27, CloudSense’s Global telecommunications lead, Vish Kumar, and Industry Principal Consultant at Infosys, Shri Krishan joined one another to investigate and discuss the...
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In the digital-first world that we live in, customers expect businesses to go the extra mile to accommodate their wants and needs. One important way of doing that is keeping them...
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An important, although perhaps predictable, phenomenon of the past two years has been that the changes in business and consumer behavior that emerged in the wake of the pandemic seem to...
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Well, 2021 was quite a year. Although optimistically predicted to be a return to normal back in January, if anything it was even stranger than 2020.
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The sudden shift in everyone’s lives that Covid brought about cemented the vital importance of the telecommunications industry in keeping societies, governments and businesses connected...
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The B2B telecommunications world is currently experiencing a set of interesting upheavals.
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If you cast your mind back to pre-2020 times, “hybrid”, “agile” or “flexible” working was already becoming a major selling point for companies to employees.
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Telcos all over the world are chasing new ways to add value to their offerings.
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