In this era of self-serve, convenience and automation, companies are feeling the pressure to provide instant results to their consumers. Demands for connectivity, and other complex...
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Marketplaces are generating a lot of buzz these days, promising revenue growth for communications service providers while allowing them to grow and thrive in the modern digital landscape....
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With over a decade in experience delivering successful CPQ implementations, CloudSense has developed techniques to maximize benefits and minimize risks.
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CSPs rely on CloudSense to deliver sales transformation
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As telcos search for ways to broaden their value to customers, marketplaces have been expanding at a rapid pace, with a 130% YoY growth in collective sales on B2B marketplaces in 2021.
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Managed Service Providers rely on CloudSense to deliver sales transformation
Learn MoreOne third of the way in and 2022 is already fast and furious, with a lot to take in. Businesses and consumers have had to rapidly adapt to changes in the environment, from cloud...
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The pandemic-driven changes to how we do work are here to stay.
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How CSPs can grow customer lifetime value, innovate commercially and increase efficiency through extraordinary digital experiences.
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Transforming cloud to ground BSS/OSS architecture.
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As providers of the most powerful CPQ platform for Communications organizations, CloudSense recognizes that we are in an era of ever more sophisticated and wide-ranging communication channels.
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How CSPs can reduce their cost to acquire and retain customers, while also boosting their Net Promoter Score.
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On January 27, CloudSense’s Global telecommunications lead, Vish Kumar, and Industry Principal Consultant at Infosys, Shri Krishan joined one another to investigate and discuss the...
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In the digital-first world that we live in, customers expect businesses to go the extra mile to accommodate their wants and needs. One important way of doing that is keeping them...
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An important, although perhaps predictable, phenomenon of the past two years has been that the changes in business and consumer behavior that emerged in the wake of the pandemic seem to...
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Well, 2021 was quite a year. Although optimistically predicted to be a return to normal back in January, if anything it was even stranger than 2020.
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The sudden shift in everyone’s lives that Covid brought about cemented the vital importance of the telecommunications industry in keeping societies, governments and businesses connected...
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The B2B telecommunications world is currently experiencing a set of interesting upheavals.
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If you cast your mind back to pre-2020 times, “hybrid”, “agile” or “flexible” working was already becoming a major selling point for companies to employees.
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Telcos all over the world are chasing new ways to add value to their offerings.
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