How to overcome the pitfalls and challenges of digital transformation
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As telcos search for ways to broaden their value to customers, marketplaces have been expanding at a rapid pace, with a 130% YoY growth in collective sales on B2B marketplaces in 2021.
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CSPs rely on CloudSense to deliver sales transformation
Learn MoreOne third of the way in and 2022 is already fast and furious, with a lot to take in. Businesses and consumers have had to rapidly adapt to changes in the environment, from cloud...
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Managed Service Providers rely on CloudSense to deliver sales transformation
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On January 27, CloudSense’s Global telecommunications lead, Vish Kumar, and Industry Principal Consultant at Infosys, Shri Krishan joined one another to investigate and discuss the...
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In the digital-first world that we live in, customers expect businesses to go the extra mile to accommodate their wants and needs. One important way of doing that is keeping them...
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An important, although perhaps predictable, phenomenon of the past two years has been that the changes in business and consumer behavior that emerged in the wake of the pandemic seem to...
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Well, 2021 was quite a year. Although optimistically predicted to be a return to normal back in January, if anything it was even stranger than 2020.
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The sudden shift in everyone’s lives that Covid brought about cemented the vital importance of the telecommunications industry in keeping societies, governments and businesses connected...
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The B2B telecommunications world is currently experiencing a set of interesting upheavals.
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If you cast your mind back to pre-2020 times, “hybrid”, “agile” or “flexible” working was already becoming a major selling point for companies to employees.
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Telcos all over the world are chasing new ways to add value to their offerings.
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5G technology promises a whole new level of hyperconnectivity and innovation across the board.
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Traditionally, most global Communication Service Providers (CSPs) have always focused on the B2C market. But times are changing – telcos are shifting from consumer to enterprise.
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